Every few months I need to make a certain hifi-related purchase. My retailer of choice for this is of course thomann.de, hands down the best european retailer for audio, music and hifi-related stuff. Great selection, great prices, amazing service.
However, there is one thing about thomann that really drives me insane now that I experienced it several times.
Let me show you:
I did my order, a few days later I get my parcel which was sent free of shipping charges.
Wow, great, lets open it up:
Lot’s of filling material. So, let’s get rid of this and see what I ordered:
Two Shure N447-Needles for my Turntables, the packaging for each one being roughly the size of a large stamp.
Wanna see it again?
This is total madness and extremely bad for the environment. This happened a few times to me (also with other orders) and I already wrote a mail to Thomann about it, but they did not even bother to answer. But this time I really had enough and thus decided to make this blog-post.
If you had similar experiences maybe you want to write them a mail (I’d recommend the frontdesk – international@thomann.de or comment on their official facebook-page.
4 Kommentare
wow, thats really disgusting. you’d think that they try to keep shipping costs as low as possible because they are paying for it. Better put some common sense in that huge box and then send it back to them..
Larger e-commerce-shops do have same p&p fee at DHL for smaller as as well larger packages as long as the weight doesn’t exceed the contracts max. A typical contract with DHL allows you to ship everything till max 31 kilogram for the same price, so the size of the packaging doesn’t affect the shipping conditions. For best logistics many shops don’t choose different packaging sizes because they don’t matter, the price for p&p stays the same. Also the warehousing, stock-keeping and picking of goods needs to be as efficientas possible, that’s why they usually take packs of the same size which fits for most of the items of a genre… sorry to say, but you won’t change it, i’m afraid. It’s the way the price-policy of DHL and other shipping vendours affects the way e-commerce-shops work.
Durch unsere Versandflatrate mit DHL zahlen wir sowohl für kleine wie große Kartonagen den selben Preis. Jedoch ist es für uns kostengünstiger, weniger unterschiedliche Kartonagengrößen vorrätig zu haben, daher erklären sich unsere manchmal “sehr großzügigen” Verpackungen.
Nice package haha
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